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Privacy Policy for Profiliate

1. Introduction

Welcome to Profiliate ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This privacy policy describes how we collect, use, and share your personal information when you use our marketplace for social media promotion services.

2. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name and email address.
  • Payment Information: We use Stripe Connect to process payments and collect necessary banking information. Please note that we do not directly store your full banking details.

3. How We Collect Information

We collect information primarily through forms on our website when you sign up for our services or make a transaction.

4. How We Use Your Information

We use your personal information to:

  • Provide and manage our services
  • Process payments and facilitate payouts through Stripe Connect
  • Communicate with you about our services
  • Respond to your inquiries and support requests

5. Sharing of Information

We do not share your personal information with third parties, except as necessary to provide our services (such as with Stripe for payment processing) or as required by law.

6. International Data Transfers

As we serve users from countries outside the United States, including the EU, your data may be transferred to and stored in servers located outside your resident jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this privacy policy. We may also retain and use this information to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. While we currently do not have a formal process for users to access, modify, or delete their information, we are working on implementing such features. In the meantime, if you wish to exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: profiliate.io@gmail.com

13. Additional Information for EU Users

For users in the European Union, we process your personal data based on the following legal grounds:

  • Performance of a contract when we provide you with our services
  • Compliance with a legal obligation
  • Your consent, when applicable
  • Our legitimate interests, which do not override your fundamental rights and freedoms

You have the right to:

  • Access your personal data
  • Rectify your personal data if it is inaccurate or incomplete
  • Request erasure of your personal data in certain circumstances
  • Restrict or object to our processing of your personal data
  • Data portability (receive a copy of your personal data in a structured, commonly used format)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

You also have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.